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Terms

Terms of Service

The basic terms for using the Zelosity website, booking flows, member dashboard, wellness check-ins, and related services.

Last updated: July 5, 2026

Use of the website

By using this website, you agree to provide accurate information, use the booking and inquiry tools responsibly, and avoid misuse of member, team, payment, or wellness check-in features.

Website content, schedules, service descriptions, pricing, availability, and program details may change as the Zelosity offering evolves.

Bookings and participation

Booking requests are subject to confirmation, availability, suitability, payment status, and any intake or safety requirements requested by the team.

Participation in yoga, meditation, therapies, retreats, webinars, or wellness programs is voluntary. Complete the studio health form on the website before your first class or therapy. You are responsible for sharing relevant health, injury, pregnancy, medication, or mobility information before participating.

Cancel or reschedule a class at least 3 hours before it starts, a therapy at least 6 hours before the appointment, and a retreat at least 2 weeks before the retreat start date. Retreat booking amounts are non-refundable. Late changes stay subject to studio confirmation.

Payments

Payments may be collected as advance, full payment, package purchase, or another agreed arrangement. Receipts and payment status may be shown in member or team areas when recorded.

Online payment processing may be handled through a secure payment provider. The payment provider may apply its own terms, verification rules, settlement timelines, and dispute procedures.

Accounts and access

Member access uses a one-time code sent to the invited WhatsApp number. You are responsible for keeping that number secure.

Team features are restricted to authorized business operators. Unauthorized access, tampering, scraping, or attempted circumvention of security controls is prohibited.

Limitation

The website is provided for wellness service operations and information. It may be updated, paused, or unavailable during maintenance, provider outages, or service changes.

These terms may be updated as the Zelosity website and services evolve.